Temporary Customer Service Advisor (Days & Nights)

The Temporary Customer Service Advisor (Days & Nights) will provide exceptional support to customers, ensuring their queries are resolved efficiently and professionally. This role in the not-for-profit sector requires adaptability to work across day and night shifts in Stockport.

Client Details

This is an opportunity to join a not-for-profit organisation dedicated to delivering outstanding services to its community. As a medium-sized organisation, they operate with a focus on customer satisfaction and operational excellence, ensuring their services make a real difference.

Description

As a Temporary Customer Service Advisor (Days & Nights) you will:

• Answering calls and handling call-centre type queries related to customer well-being.
• Providing compassionate and empathetic care to customers.
• Updating customer accounts within a CRM system.
• Ad-hoc duties as and when required.

Profile

A successful Temporary Customer Service Advisor should have:

• Experience working within a call centre environment or customer service is essential
• Ability to work flexibly across day and night shifts.
• Can commit to an on-going temporary role with the view to go perm
• Confident on the phone and a positive demeanour
• Strong work ethic and a self-starter attitude.
• Team Player

A Full UK Driving License is essential for the role & successful DBS check.

Fully flexible is required for this as it does include different shifts on a 16 week rota which include days (06:00 - 16:00pm), (14:00pm - 22:30pm) and (22:00pm - 06:00am).

Job Offer

• Opportunity to join growing company
• Opportunity for the role to be extended/go permanent
• Immediate start