Container Transport - Customer Service (Nights)

Felixstowe · Transport & Driving

£36,000 - £40,000 per annumNight shift

Due to increased volumes an opportunity has arisen for a Customer Advisor to join an established haulier in Felixstowe. The company have a fantastic reputation and a proven track record in providing staff with a fantastic working environment.

Salary - £36,000 - £40,000 DOE

4 on 4 off shift pattern

Key Responsibilities include:

  • Customer Service: Maintaining high standards of service for clients and acting as the primary contact during the night.
  • Operational Management: Managing daily transport volumes, coordinating with drivers, and troubleshooting issues.
  • Administration: Utilizing internal IT systems and Microsoft Excel to manage data and report on transport activity.
  • Internal Liaison: Working directly with maritime staff to resolve issues.

- Benefits: 25 days holiday (plus 8 bank holidays), 3x life assurance, employee assistance program.

Requirements for this role include excellent communication skills, IT literacy (specifically in Microsoft Excel), and previous transport or logistics experience is preferred but not essential, as trainee roles are available.

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Frequently asked questions

  • How do I apply for Container Transport - Customer Service (Nights)?

    Click the 'Apply for this job' button above. You'll be taken to the employer's site to complete your application.

  • What are the shift details?

    Night shift

  • What is the pay?

    £36,000 - £40,000 per annum

  • Where is this job based?

    Felixstowe

  • Who is the employer?

    ADDITIONS PERSONNEL LIMITED

  • Is this a night shift?

    Yes. This is a night shift role — shift times are shown in the listing above.

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