Warehouse Operations Manager

Operations Manager

Location: Wrexham
Hours:Monday to Friday (office hours, must be flexiblity to work outside of these hours at times)
Salary:£40,000 + overtime available

Join our client in Wrexham as a Operational Leader

We're looking for a confident, driven, and experienced Warehouse Operations Manager to take full ownership across various shifts with team performance within a fast-paced cold store and logistics environment.

This is an opportunity for someone who thrives on responsibility, leads with authority, and can balance hands-on involvement with strategic oversight.

You will be the operational presence on either days, afternoons or nights, ensuring safe, smooth, and high-quality running of the site, while acting as the key link between the night shift teams and the Site Manager.

What You'll Be Responsible ForOperational Leadership

• Take full accountability for warehouse operations.
• Lead and support Cold Store Operators across multiple shift patterns.
• Provide strong leadership presence on the warehouse floor.
• Ensure smooth workflow, performance, safety and accuracy.
• Act as an Onsite Manager, reporting directly to the Site Manager.
• Hands-on support when required (Counterbalance/Reach licences advantageous).

Customer Experience

• Work closely with Customer Service and Admin teams.
• Resolve issues quickly and professionally.
• Maintain excellent service levels for key customers.
• Attend customer performance reviews where required.

Quality, Safety & Culture

• Champion outstanding health & safety standards.
• Ensure compliance with food safety, temperature controls, and high-bay processes.
• Promote a safe, positive, and quality-driven culture across the shift.
• Support LEAN, continuous improvement and 5S initiatives.

Operational Expertise

• Experience of logistics, warehousing, or cold store operations.
• Understanding of blast freezing, crystallisation, and food safety (preferred).
• Ability to balance operational oversight with strategic decision-making.

People Management

• Lead, support, and mentor night-shift teams.
• Manage absences, performance, welfare and development.
• Ensure the Night Supervisor is supported and performing effectively.
• Promote progression, discipline, and a productive team culture.

Systems & Reporting

• Confident using Microsoft Office and warehouse management systems.
• Provide accurate reporting to the Site Manager.
• Support site improvement plans and operational projects.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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