Duty Manager
London · Retail & Supermarket
Duty Manager - Luxury Residential
Location: West London | Salary: £35,000-£38,000 | Shifts: 4 on/4 off, 7am-7pm
Join a major new and growing residential community and lead a busy front-of-house/concierge team, ensuring exceptional resident experience. Perfect for candidates from residential backgrounds who thrive in fast-paced, high-standard environments, with strong management experience.
Key agenda of the role:
- Lead concierge/front-of-house team
- Drive service standards & resident satisfaction
- Manage rotas, holidays, sickness & lateness
- Oversee day-to-night handovers
- Handle high-volume operational workload
- Work with site leadership to streamline operations
Busy, high-visibility role in a professional environment!
Ideal Duty Manager…
- Thrives under pressure & leads from the front
- Operationally resilient & proactive
- Maintains high standards consistently
- Hotel or high-end service experience preferred
- Certifications (IOSH, Security, TPI) are a bonus!
Benefits to you will include:
- Group Life Insurance & Pension
- Annual Salary Reviews & Career Progression Training
- Gym & Retail Discounts
- Learning & Leisure Perks
- Health & Well-being schemes, apps and support
- Cash Bonus for Referring a Friend, Customer Feedback Bonus, Referral Incentive Scheme, Length of Service Annual Leave
Why Apply!?
- Lead a high-performing team in a flagship, complex residential development in West London
- Real operational ownership & visible impact
- Busy, rewarding role with growth and progression potential
- Immediate start available, but we'd wait for the right candidate too!
Frequently asked questions
How do I apply for Duty Manager?
Click the 'Apply for this job' button above. You'll be taken to the employer's site to complete your application.
What are the shift details?
Night shift
What is the pay?
£35,000 - £38,000 per annum
Where is this job based?
London
Who is the employer?
Abbatt Property Recruitment
Is this a night shift?
Yes. This is a night shift role — shift times are shown in the listing above.