24/7 Support Engineer
Sittingbourne · Remote & Work From Home
£40,000 - £45,000 per annumNight shift
24-7 Support Engineer
Our long-standing client, who provides IT consultancy services to a variety of industries across the UK is hiring 24/7 support engineer to join a team of engineers operating day & night shifts. The role offers working from home / hybrid policy for day shifts and you would have an opportunity in the future to progress into Infrastructure/Cloud project teams.
The chosen candidate must have strong capabilites in 2nd line support with exposure to Microsoft 365, AD, Exchange and Networking (LAN/WAN, firewalls, VPs etc) with preferably a background in Consultancy, MSP or Enterprise Environment.
They are offering a basic salary up to £45,000 to be based in Kent, on a hybrid basis + benefits.
Our client offers fantastic training and an access to the latest training & certifications within their field to you can continue to grow & develop your career.
Core responsibilities:
Key technical experience:
Two stage interview process, one f2f.
24-7 Support Engineer
Apply for this jobOur long-standing client, who provides IT consultancy services to a variety of industries across the UK is hiring 24/7 support engineer to join a team of engineers operating day & night shifts. The role offers working from home / hybrid policy for day shifts and you would have an opportunity in the future to progress into Infrastructure/Cloud project teams.
The chosen candidate must have strong capabilites in 2nd line support with exposure to Microsoft 365, AD, Exchange and Networking (LAN/WAN, firewalls, VPs etc) with preferably a background in Consultancy, MSP or Enterprise Environment.
They are offering a basic salary up to £45,000 to be based in Kent, on a hybrid basis + benefits.
Our client offers fantastic training and an access to the latest training & certifications within their field to you can continue to grow & develop your career.
Core responsibilities:
- Resolve escalated technical issues across infrastructure, cloud, networking, and applications
- Diagnose, troubleshoot, and implement configuration changes across customer environments
- Manage incidents in line with SLAs, KPIs, and best practice
- Communicate clearly with customers, managing expectations and providing updates
- Maintain accurate ticketing, documentation, and knowledge base articles
- Identify recurring issues and contribute to service and process improvements
- Support projects alongside senior engineers and solutions teams
- Participate in disaster recovery, business continuity, and security activities
- Work with vendors and third parties on escalations and advanced fixes
Key technical experience:
- Minimum of two years’ experience within a 2nd / 3rd Line Support position
- Experience of working within a fast-paced environment, MSP/Consultancy or Enterprise client.
- Microsoft technologies (Windows, Microsoft 365, Exchange, Active Directory)
- Virtualisation (Hyper-V, VMware, Citrix)
- Cloud platforms (Azure, AWS, Google Cloud)
- Networking (LAN/WAN, firewalls, VPNs, routing & switching)
- Hardware, backup, cybersecurity, monitoring, and automation tools
- Relevant certifications (Microsoft, VMware, CCNA, CompTIA, etc.) are a plus
- Must have able to drive, with access to vehicle.
Two stage interview process, one f2f.
24-7 Support Engineer
Frequently asked questions
How do I apply for 24/7 Support Engineer?
Click the 'Apply for this job' button above. You'll be taken to the employer's site to complete your application.
What are the shift details?
Night shift
What is the pay?
£40,000 - £45,000 per annum
Where is this job based?
Sittingbourne
Who is the employer?
INTEC SELECT LIMITED
Is this a night shift?
Yes. This is a night shift role — shift times are shown in the listing above.