Front of House Receptionist

Job Title: Front of House, Receptionist (8706)

Location: Reigate, Surrey

Salary: £12.71 to £14.42 DOE (Dependent on Experience)

Hours: Shifts are daytime 7-3 / 3-11 working 5 days over 7, not night shifts.

About the Role

Our client, a well-established and highly regarded hospitality venue in the Surrey Hills, is seeking a Front of House Receptionist to join their team. This is a fantastic opportunity for someone looking to start a career in hospitality, as well as for experienced hotel reception professionals seeking their next challenge.

The role is highly customer-facing and requires a warm, professional, and proactive individual who can deliver exceptional guest experiences from arrival through to departure.

Key Responsibilities

• Welcoming guests in a friendly and professional manner
• Managing check-ins and check-outs efficiently
• Handling reservations, enquiries, and guest requests
• Providing information about services, local attractions, and amenities
• Supporting the wider front of house team as required
• Handling payments and maintaining accurate records
• Ensuring the reception area is clean, organised, and presentable at all times

About You

We are open to candidates from a variety of backgrounds:

Entry-Level Candidates:

• Passionate about hospitality and customer service
• Previous experience in retail, cafés, bars, or customer-facing roles is beneficial
• Willingness to learn and be trained (including barista or bar service skills)
• Positive attitude and strong communication skills

Experienced Candidates:

• Proven experience in a hotel reception or front office role
• Confident using booking systems and handling guest relations
• Strong organisational skills and ability to multitask
• Ability to lead shifts and support junior team members where required

Key Skills & Attributes

• Excellent interpersonal and communication skills
• Professional appearance and manner
• Strong attention to detail
• Ability to remain calm under pressure
• Flexible approach to working hours, including weekends and evenings

What’s on Offer

• Competitive salary based on experience
• Training and development opportunities
• Supportive and friendly working environment
• Opportunity to grow within a reputable hospitality setting

If you are passionate about delivering outstanding guest service and are looking to build or progress your career in hospitality, we would love to hear from you.

We do receive a significant number of applications. If you have not been contacted by a member of our team within 10 days of your application, please note that on this occasion you have not be shortlisted for the position. If you are ever in doubt about this, please call our team.

By applying to this vacancy, you accept Jade Recruitment Limited’s Privacy and GDPR Policy which can be found via our website, in turn giving us consent to contact you.

Jade Recruitment Limited are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.