Service Colleague
Birmingham · Hospitality & Catering
Job Title
Service ColleagueLocation
QuesletEmployment Type
Part timeContract Type
Fixed TermShift Pattern
Work Shift: NightsHours per Week
8Pay Rate
£15.64Category
Retail Hourly Colleagues, Sales StaffClosing Date
9 November 2026At Asda, we want you to find your everything. As a Service Colleague in our store team, you'll be at the heart of the customer experience, serving with heart and pride. Whether you're stocking shelves, unpacking deliveries, picking online orders, serving at the checkout or even perfecting pizzas, you'll play a vital role in the smooth running of our operation while putting customers at the heart of everything you do. Comfortable working across a range of store areas, you'll adapt to the needs of our customers and business, delivering a great experience wherever you're needed. You'll be part of a friendly, fast-paced team where great service and teamwork are everything.
What makes a brilliant Service Colleague:
- Customer-focused: You enjoy helping people and making their experience a positive one.
- Team player: You work well with others and support your colleagues.
- Reliable: You show up ready to work and take pride in what you do.
- Positive attitude: You bring energy and enthusiasm to every shift.
- Willing to learn: You’re open to training and keen to build your skills.
What you’ll bring:
- A friendly and helpful approach to customer service.
- Willingness to work in a fast-paced customer service environment.
- Good communication skills and a team mindset.
- Flexibility to work a range of shifts, including weekends and evenings
We're looking for 5 amazing colleagues to join our night replenishment team - working wherever needed 8pm - 4am / Midnight - 8am and 5 amazing colleagues to join our Online operation 4am - 8am
we predominantly are looking for weekend work so please be open and honest about your flexibility and we would love to have you on board.
Everything you'll love
Alongside a competitive salary, you'll get lots of other great benefits too, including:
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Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
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Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
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Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
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Company pension
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Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
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Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
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Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
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Colleague recognition programme
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Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.
Frequently asked questions
How do I apply for Service Colleague?
Click the 'Apply for this job' button above. You'll be taken to the employer's site to complete your application.
What are the shift details?
Night shift
What is the pay?
£13.10 per hour
Where is this job based?
Birmingham
Who is the employer?
ASDA
Is this a night shift?
Yes. This is a night shift role — shift times are shown in the listing above.