Express AOG Operator 4 nights on 4 nights off

Freightserve recruitment are looking for a Logistics Operator to work 4 nights on 4 nights off for a well-established Freight Forwarder. The company is based in the Heathrow area.

Duties:-

Day to Day responsibility for customer service delivery to Express Clients

Order processing from start to finish including but not limited to Boxtop creation, warehouse pick, tie up of paperwork, customer system KPI management

Follow up and resolve all any operational issues / customer service concerns raised by the customer

Manage and maintain customer KPI expectations with regional depots

To promote business development, ensuring all opportunities from existing business are followed up through telephone sales, prospect follow up and quotations.

Research client operational history past and present, visit their website to gain knowledge of products and any developments

Contribute to ongoing operational development and cost saving measures

Establish, Manage and Maintain Internal and External Relationships.

Import and export jobs start to finish including clearance.

Required Experience:-

• Previous experience in import and export operations is essential.
• Experience completing customs entries from start to finish.
• Excellent communication and customer service skills.
• Strong organisational and time management skills.
• Ability to build and maintain positive customer relationships.
• Comfortable working in a fast-paced, target-driven environment.
• A proactive approach with excellent attention to detail.

Working hours are 4 on 4 off Nights 7pm - 7am

As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.